Product information
Thank you for shopping at Moxi Loxi. We’re excited for you to receive your items. Say goodbye to bad hair days and hello to a new life! Together, we’re changing the world one order at a time. We offer a variety of shipping options to meet your needs, whether you’re purchasing our wigs, hair loss solutions, or any other product.
In-Stock Items
Items in stock are usually processed and ready for shipping or in-store pickup within 24 hours of order confirmation.
Custom Items
We will confirm with you when the order is ready to be shipped.
Shipping Cost
Cost of shipping is calculated at checkout.
In-Store Pickup
We offer free in-store pickup for our local customers. Orders for in-stock items are usually ready within 24 hours. Please wait for an email notification confirming that your order is ready for pickup.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this to track the progress of your shipment.
Returns & Exchanges
Please refer to our Return Policy for information on returns and exchanges.
Customer Support
If you have any questions or concerns about your order, please contact us at support@moxiloxi.com or call us at (925)718-5116.