Start with understanding

Hair Loss Guide

A calm, plain language guide to what may be changing, how the common terms differ, and which support options may fit your situation.

Experienced guidanceMore than 30 years in hair, beauty and alternative hair solutions
Personalized supportRecommendations shaped around fit, comfort, lifestyle and goals
Meet us your wayIn person in Danville or virtually from wherever you are

Start with the question that feels most like yours

Choose a path below, or read the complete guide from beginning to end.

This is the plain language version of what we explain in the studio every week. What causes hair loss, what the words mean, and what your options actually are. It is educational. It is not a diagnosis, and it is not a substitute for your doctor.

Understanding hair changes

Thinning has more than one cause, and they do not all begin in the same place. Some conditions affect the follicle itself, changing how hair grows or whether it grows at all. Others leave the follicle intact but weaken the strand, so it breaks before it reaches any real length. The visible result is the same, less density, but the reason behind it is not. Knowing which one is happening is the first step, because it changes what actually helps.

Why hair changes

Alopecia. A group of autoimmune conditions in which the body attacks its own hair follicles. It can appear in patches or as widespread thinning depending on the type.

Pattern thinning, also called androgenetic alopecia. This hereditary condition is the most common cause of hair loss worldwide. Follicles gradually produce finer, shorter strands, often around the part, crown, hairline or temples. It usually progresses gradually, so early evaluation by a doctor or dermatologist can help clarify the right support.

Telogen effluvium. A temporary shedding phase that can follow illness, surgery, childbirth, high stress or a major life change. More hair sheds than usual, but the follicles stay active.

Hormonal thinning. Menopause, perimenopause, thyroid imbalance, pregnancy and the postpartum months can all cause gradual thinning as strands become finer.

Postpartum shedding. Often starts several months after birth as hormone levels shift. It usually settles, though it can feel alarming while it happens.

Chemotherapy and radiation. Treatments that target rapidly dividing cells also affect hair follicles. Hair loss during treatment is common and is usually temporary.

Trichotillomania. An urge to pull the hair, which produces irregular patterns and can affect the scalp, eyebrows and eyelashes.

Medication and rapid weight change. Some medications can contribute to hair loss, and rapid weight change can trigger shedding. This may occur while using GLP-1 medications such as semaglutide, although medication, nutrition, illness, stress and the rate of weight change may all play a role. Speak with the clinician who prescribed your medication before making any changes.

Breakage and over processing. Bleaching, chemical services, heat and tension weaken the strand so it snaps before reaching full length. The follicle is fine. The hair still looks thinner.

Recognizing the signs

Shedding is hair leaving the follicle as part of the normal cycle, and it usually appears as more hair in the brush or drain while the lengths remain intact. Breakage appears as short broken pieces, split midlengths or hair that does not seem to grow past a certain point. Changes affecting the follicle may appear as progressively reduced density or increasingly visible scalp in the same area over time. Many people arrive assuming one cause and are experiencing another, or more than one at once. If you are unsure, or if you notice redness, itching, pain or rapid loss, begin with your doctor or a dermatologist.

Finding the right support

Scalp and home care. Where the hair and follicles are still working, care can support the condition of the scalp and the hair you have. See Scalp and Grow.

Guided home care

Growth Factors+ Guided Scalp Regimen

Where follicles remain active, consistent care can support scalp condition plus healthier looking hair.

Pure Wash, Growth Factors+ Serum, and Hair Fortify+ arranged as the MOXI LOXI guided scalp regimen.
Four coordinated products provide topical, nutritional, cleansing, plus scalp care support.
Four part regimen

Growth Factors+ Serum, Hair Fortify+, Pure Wash 2 oz, plus ScalpStim & Detangle Brush.

Save $84

$453 total value. $369 regimen price.

ScalpStim included

The $65 brush is included at no additional cost.

This routine provides cosmetic scalp care plus nutritional support. It does not diagnose or treat hair loss.

Toppers. For thinning at the crown or a widening part, where you still have hair to blend into. A topper adds coverage and volume exactly where you need it. See hair toppers.

Extensions and integration. For added length and density where the existing hair can safely support them, using methods selected for the strength and condition of your own hair. See hair extensions.

Wigs. For fuller coverage. Moxi Loxi specializes in high-grade refined Remy human hair and European hair selected for natural movement, realistic density, beautiful color and styling versatility. See wigs.

Hair replacement systems and semi permanent attachment. A piece attached for continuous wear, using methods chosen for comfort, security and a natural appearance.

Full cranial prosthesis. The term used for a wig fitted for medically related hair loss. Moxi Loxi provides available purchase documentation you may submit to your health plan, which determines eligibility, coverage and reimbursement. See full cranial prosthesis.

Many people end up with a combination, and most people change what they wear over time as their situation changes.

What shapes cost

Moxi Loxi specializes in high-grade refined Remy human hair and European hair. Cost is shaped by the origin and quality of the hair, cap and base construction, density, length and color work, texture matching, attachment method and the level of customization required. Because each solution is personal, not every option or price is listed on this site. After a consultation, you receive a recommendation and estimate based on what will best support your needs, lifestyle and goals.

Your consultation

Your hair history and what changed. The condition of your scalp and your density. Your daily routine, because the right answer for someone who swims every morning is not the right answer for someone who does not. Measurements, if you are ready for them. Cap construction, attachment, color, length, density and texture. Then a clear recommendation, and an estimate sent to you afterward.

Consultations are available in person at our Danville studio and virtually from anywhere. General consultations are $49 for 30 minutes or $100 for 60 minutes. When you attend a paid consultation, the full amount becomes a credit toward any Moxi Loxi product for 90 days. If your hair loss is related to chemotherapy, alopecia, radiation or another medical circumstance, the Medical Hair Loss Consultation is complimentary. The complimentary Medical Hair Loss Consultation does not include a product credit.

See consultation options and book

Payment and coverage

We accept major payment cards and offer Shop Pay Installments and CareCredit. Financing approval, available terms, interest and credit limits are determined by the applicable provider. A wig may qualify as a medical expense in limited circumstances, and your HSA or FSA plan administrator determines eligibility, documentation and reimbursement. See payment and coverage options.

Who we support

Women are most of who we see, and we also fit teens, men and children. Everyone is welcome in this studio, including people navigating hair loss while exploring or expressing their identity. Hair is tied to identity and confidence, and nobody should have to justify that to be taken seriously. Read more about who Moxi Loxi is for.

Next steps

What a trichologist does. Alopecia support. Trichotillomania. Custom solutions. The Moxi Loxi Method™, if you want a starting point before you talk to anyone. The FAQ for fit, care and policy questions.

Your next step

You do not have to work this out alone.

Bring your questions, your history and any photographs that help. We will explain what may suit you, what it involves and what to expect before you decide.