Medical hair loss support
Full Cranial Prosthesis
Understand what a full cranial prosthesis is, how professional fitting works, and which questions to ask your health plan before purchasing.
Start with the question that feels most like yours
Choose a path below, or read the complete guide from beginning to end.
A full cranial prosthesis is a wig made and fitted for someone whose hair loss is medical. The name matters, because it is the term most physicians and health plans use. The piece itself is a custom or customized wig, shaped to your head, matched to your hair, finished so that it sits securely and looks like yours.
Who a full cranial prosthesis is for
People come to Moxi Loxi before or during chemotherapy or radiation, after an alopecia diagnosis, with thinning related to thyroid or autoimmune conditions, and after burns, surgery or scarring. Some have lost all of their hair. Some have lost enough that a topper no longer covers it. You do not need a referral or a diagnosis in hand to start a conversation with us.
What Moxi Loxi does
Moxi Loxi fits, customizes and supports. Aria Pilar is a licensed cosmetologist and trichologist with more than 30 years of experience. Every prosthesis is fitted to that standard. We take your measurements, talk through cap construction, density, hairline, color, texture and length, cut and finish the piece for you, and teach you how to wear it and care for it. Where a stock piece is not right, we can build to your measurements.
Moxi Loxi does not determine medical necessity, issue a diagnosis or prescribe treatment. Questions about your treatment, your scalp, your medication or any new symptom belong with your physician, oncology team or dermatologist. If your scalp is painful, irritated or has open areas, speak with your healthcare team before wearing anything on it.
Insurance and documentation
Moxi Loxi maintains a National Provider Identifier and the provider and business documentation used to support eligible reimbursement requests. When appropriate, we can provide an itemized invoice and available supporting purchase documentation for you to submit to your health plan.
Coverage, required documentation, covered amounts and reimbursement are determined by your plan and are not guaranteed. Moxi Loxi does not bill insurance directly. You pay Moxi Loxi and submit to your insurer yourself.
What to ask your insurer before you buy
- Does my plan cover a wig or full cranial prosthesis?
- Is a prescription or prior authorization required?
- Which diagnosis or billing information does the claim need?
- What amount is covered, and are there rules about providers outside the network?
- What is the submission deadline, and where does the claim go?
Write down the name of the representative you speak with and the reference number for the call. Ask your physician how they would word a prescription, since plans differ in the terminology they accept.
When to come in
If your oncology team expects treatment to cause hair loss, it helps to come in while you still have your hair. We can document your color, length, texture and the way you wear it, which makes matching much easier later. Timing is different for every person and every treatment plan, so confirm medical timing with your oncology team.
Start with the Medical Hair Loss Consultation
The Medical Hair Loss Consultation is complimentary for anyone experiencing hair loss related to chemotherapy, alopecia, radiation or another medical circumstance. No referral or supporting documentation is required to book. It is a conversation about your situation and your options, in person at our Danville studio or virtually from wherever you are.
Read more before you decide
The Moxi Loxi hair loss guide explains the causes, the terms and what to expect. Chemotherapy and hair loss covers preparing for treatment. What a trichologist does covers the hair and scalp side of the picture. Custom solutions shows what is possible when a piece is built to your measurements. Payment and coverage options covers financing and health spending accounts. The FAQ answers questions about fit, care and policy.
Written by Aria Pilar, Founder and Trichologist at Moxi Loxi, Danville, California. More than 30 years of experience in hair, beauty and alternative hair solutions. This page is educational and is not medical advice. Moxi Loxi does not diagnose, prescribe or determine medical necessity.
Your next step
You do not have to work this out alone.
Bring your questions, your history and any photographs that help. We will explain what may suit you, what it involves and what to expect before you decide.