Compassionate support before, during and after treatment

Chemotherapy and Hair Loss

For more than 30 years, Moxi Loxi has helped people prepare with dignity, choose solutions that feel like them, and feel supported through treatment and regrowth.

Experienced guidanceMore than 30 years in hair, beauty and alternative hair
Personalized supportRecommendations shaped around fit, comfort, lifestyle and goals
Meet us your wayIn person in Danville or virtually from wherever you are

Start with the question that feels most like yours

Choose a path below, or read the complete guide from beginning to end.

If you are preparing for chemotherapy, you may be carrying more than anyone around you can see. There are medical questions, practical decisions and emotions that can change from one day to the next. Hair may be only one part of what you are facing, but it can still hold identity, privacy and the comfort of recognizing yourself. Caring about that is never superficial.

At Moxi Loxi, we have supported people through medical hair loss for more than 30 years. We understand that this is not simply about choosing a wig. It is about listening, preserving the details that help you feel like yourself, explaining your choices with care, and remaining available as those choices change.

Your oncology team is always the right source for medical guidance about your treatment and what it may mean for your hair and scalp. Our role is different and complementary. We provide compassionate education, personalized fitting, full cranial prostheses, wigs, toppers, comfort options, care guidance and ongoing support.

Will chemotherapy affect my hair?

Every treatment plan is different. Some medications may cause thinning, some may cause more extensive hair loss, and others may have little visible effect. Your oncology team can explain what is generally expected with your specific regimen.

If you feel comfortable asking, knowing whether hair loss is expected and when it may begin can give you more time to consider your options without urgency. You do not need to make every decision at once. We can help you understand the possibilities and move at a pace that feels manageable.

Understanding timing, without rushing yourself

If hair loss is expected, it often begins after treatment has started, but the timing is different for every person and every regimen. Your oncology team can give you the guidance that is most relevant to you.

Meeting with us before visible changes begin can be helpful because we can see and record your natural color, texture, density, length, hairline and the way you prefer to wear your hair. If treatment has already begun or hair loss is already happening, you have not missed your opportunity. We can still support you through photographs, conversation, careful matching and personalized fitting.

If you are able, meet with us before treatment begins

An early visit is not about pressure to purchase. It is a quiet opportunity to preserve the details that feel familiar to you and learn what is available before you need to make a decision.

We can document your hair in natural light, take measurements, discuss comfort and cap construction, explore whether a wig, topper, or your favorite hat with hair added feels most like you. Some people want to recreate their familiar hair as closely as possible. Others want ease, softness, a new style, or different choices for different days. There is no single correct way to move through this.

If you are already experiencing hair loss, please come exactly as you are. Our work does not depend on perfect timing. We will begin with what you need now.

If scalp cooling is part of your plan

Scalp cooling is a medical decision that should be discussed with your oncology team. They can explain whether it is available, whether it may be appropriate for your treatment, and what you may realistically expect.

If scalp cooling is part of your plan, hair changes may be gradual or uneven and your coverage needs may evolve. We can help you explore lightweight toppers, partial coverage, wigs or styling strategies when appropriate. We also remain available after treatment, when retained hair and new growth may need thoughtful blending and gentle support.

Questions you may want to ask your oncology team

  • Is hair loss expected with my specific regimen?
  • If so, when might changes begin and what may they look like?
  • Could my eyebrows, eyelashes or body hair also be affected?
  • Is scalp cooling available, and could it be appropriate for my treatment?
  • Are there ingredients, products or scalp practices you would like me to avoid?
  • What scalp changes should I report to you?
  • If I choose a full cranial prosthesis, will you provide the documentation my health plan may request?

You may want to keep these questions in your phone or bring someone you trust to your appointment. Treatment conversations can hold a great deal of information, and you deserve time and support while taking it in.

Choosing what feels right for you

Your hair solution should support your life, your comfort and your sense of self. Some people want a wig that closely reflects the hair they have always worn. Some prefer a lighter option for home and a more finished style for other moments. Some feel best in scarves or soft caps, with a wig or topper available when they want it. Every one of these choices is valid.

Moxi Loxi specializes in personalized fit and finish. We consider your measurements, scalp comfort, cap construction, density, hairline, color, texture, length, lifestyle and the amount of care you want the piece to require. We then fit, cut and customize the solution for you, and teach you how to wear and care for it with confidence.

Explore wigs, hair toppers and custom solutions, or Begin your fitting for personalized guidance wherever you are.

Caring for your scalp during treatment

Treatment can change how your scalp feels. It may become more sensitive, dry, tender or easily irritated. Keep your routine simple and follow the guidance of your oncology team, especially before applying a new product or wearing anything against the scalp.

If you notice pain, a rash, open areas or a sudden change, contact your healthcare team before applying products or wearing a hairpiece. Once they have guided you, we can help with comfort focused options such as lighter cap construction, softer linings, gentle fit adjustments, sleep caps and warmth for a scalp that may feel newly exposed.

Comfort is not a small detail. We will listen carefully and make adjustments as your needs change.

When treatment ends and your hair begins to return

Regrowth can bring relief, hope, uncertainty, frustration, or several feelings at once. Your hair may return on a different timeline than your sense of familiarity with it, and there is no need to rush either one.

New growth may initially feel finer, drier, curlier, straighter or different in color. It may continue changing over time. Your oncology team or dermatologist is the right resource for medical questions about regrowth. Moxi Loxi can help with the practical and personal side of caring for it.

Foundation Mist is our lightweight leave in detangler and conditioning mist. It helps keep compatible new growth and alternative hair soft and easier to manage without unnecessary weight or buildup. Ask your healthcare team before applying any product to a scalp that is still sensitive or healing.

When you are ready, a gentle shaping appointment can make new growth easier to manage and help it fall in a way that feels polished and familiar. There is no pressure to cut or change it before you feel ready.

As length returns, extensions or integration may help blend shorter areas, particularly for someone who used scalp cooling and retained hair in varying lengths. A topper may sometimes be the gentler choice. We wait until treatment is complete and assess what your own hair can safely support before recommending any attachment method.

The complimentary Medical Hair Loss Consultation remains available through this stage. For clients who purchased a Moxi Loxi hair loss solution, transition cutting and support services are included. Your needs may change, and our support can change with you.

Understanding cost, coverage and documentation

A wig fitted for medically related hair loss may be described as a full cranial prosthesis. Moxi Loxi is an NPI prosthetic provider and can provide an itemized invoice and available supporting purchase documentation for you to submit to your health plan.

We understand that insurance language can add stress at an already demanding time. We will explain which documents we can provide and help you feel prepared to speak with your plan. Coverage, required documentation, covered amounts and reimbursement are determined by your insurer and cannot be guaranteed. Visit our full cranial prosthesis guide for the questions you may want to ask before purchasing.

A gentle place to begin

The Medical Hair Loss Consultation is complimentary before treatment, during treatment and after treatment. No referral or supporting documentation is required to book.

This is a private, unhurried conversation. You may come alone or bring someone you trust. We can meet with you in our Danville studio or virtually from wherever you feel most comfortable. The consultation does not obligate you to purchase.

We will listen to what matters to you, answer your questions, document your hair when possible, explain appropriate options, and help you understand what each choice may involve.

Book a complimentary Medical Hair Loss Consultation

If you are not ready to book, you are still welcome to send us a question. You do not need to know exactly what to ask or what you need before reaching out.

Written by Aria Pilar, Founder and Trichologist at Moxi Loxi in Danville, California. Aria has more than 30 years of experience in hair, beauty and alternative hair solutions. Moxi Loxi is honored to be a trusted resource for clients, families, oncologists and support groups navigating medical hair loss. This guide is educational and is not medical advice. Please speak with your oncology team or another licensed healthcare professional about your treatment, medication, scalp symptoms and individual medical needs.

Whether treatment is weeks away, already underway or behind you, Moxi Loxi is here to help you feel informed, cared for and more like yourself. There is no pressure to have the right words or know what you need before we meet.

You are welcome here, exactly as you are.

Bring your questions, your history and any photographs that help. We will explain what may suit you, what it involves and what to expect before you decide.